Orbit TV

Where to find the review desk

We work out of a small office in Reddyshire, and it doubles as the bench where decoders, TV boxes and soundbars sit for weeks at a time. If you are dropping off a device for testing, the entrance is on the ground floor, past the shared reception. Parking is on the street side, and there is a covered bay for anyone carrying a large screen or a boxed soundbar.

Address
60494 Nieuwoudt Pines Apt. 490
Reddyshire, FS 2445

Getting here

  • By car. Take the main road through Reddyshire and turn in at the Pines complex. Visitor bays sit to the left of the gate; the office is the second door on the ground floor.
  • By taxi or bus. The nearest stop is roughly a five-minute walk. Ask for the Pines complex and follow the covered walkway to the reception entrance.
  • Bringing a device. Pack the remote, power supply and any cables you normally use. We log the serial number on arrival and confirm it back to you by email the same day.
  • Timing. Drop-offs are best arranged ahead by phone or email, since testing slots fill up and we would rather not leave a box sitting unattended.

Reach the review desk

Questions about a decoder, a soundbar you want tested, or a subscription you are trying to cancel? Write to us with the model number and your fibre line speed if you have them. It saves a round of back-and-forth.

Postal address

60494 Nieuwoudt Pines Apt. 490
Reddyshire, FS 2445

Devices sent for testing should be packed with the original remote and power brick.

Phone

+27(14)3519864

Best for quick questions about setup steps or a firmware update that broke an app.

Email

info@orbitstv.com

Send screenshots of error codes, speed test results or a photo of the back panel of your box.

Desk hours

  • Monday to Thursday09:00 - 17:00
  • Friday09:00 - 15:00
  • Saturday10:00 - 13:00
  • Sunday and public holidaysClosed

During Stage 4 and above load shedding, replies can slip by a day. We answer in the order messages arrive.

How to get a useful answer

  • Name the service, box or soundbar and the exact model number.
  • Mention your connection type: fibre, LTE or fixed wireless.
  • Say whether the problem started after a firmware or app update.
  • For cancellations, tell us which platform and how you signed up.

We usually reply within two working days. Review requests for new devices are queued by category.

Send us a device or ask for a quote

We test decoders, smart TV boxes and soundbars in a normal living room, not a lab. If you want a specific model reviewed, or you need a comparison table for your own setup, tell us what you have and what you are trying to solve. We reply with a short scope, a realistic turnaround and what we need from you.

Address: 60494 Nieuwoudt Pines Apt. 490, Reddyshire, FS 2445

Phone: +27(14)3519864

Email: info@orbitstv.com

Most quote requests get a reply within two working days. If you are sending hardware, wait for our confirmation before shipping anything.

We only use your details to answer this request. No marketing list, no reselling.

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